Information We Collect
When you visit evolvra-advanta.com or use our financial analysis services, we collect information that helps us provide you with accurate market insights and personalized investment analysis. We're transparent about what we gather and why we need it.
- Account information including your name, email address, and professional credentials when you register for our services
- Financial data you provide for analysis purposes, such as portfolio holdings, risk preferences, and investment objectives
- Usage data about how you interact with our platform, including which reports you access and analysis tools you use
- Device information including IP address, browser type, and operating system for security and optimization purposes
- Communication records when you contact our support team or participate in webinars and training sessions
We never collect sensitive financial account credentials or passwords. All portfolio data you share is encrypted and used solely for generating your requested analysis reports.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with our financial analysis platform. We don't use your data for unrelated marketing or sell it to third parties.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Generate custom financial reports | Portfolio data, risk preferences | Contract performance |
| Account management and billing | Contact info, payment details | Contract performance |
| Platform security and fraud prevention | Device info, usage patterns | Legitimate interest |
| Customer support | Communication history, account data | Contract performance |
| Service improvements | Anonymized usage statistics | Legitimate interest |
Data Sharing and Disclosure
We maintain strict control over your information and share it only in specific circumstances that directly support your use of our services. Here's exactly when and why we might share your data:
- With market data providers who supply the financial information used in your analysis reports - they receive only anonymized usage statistics
- With our secure cloud hosting providers who maintain the infrastructure for our platform - they cannot access your actual data
- With payment processors when you make transactions - they receive only necessary billing information
- When required by Korean financial regulatory authorities or in response to valid legal requests
- If our business is acquired, your data may transfer to the new entity with the same privacy protections
We never sell your personal information to advertising companies, data brokers, or other third parties. Your financial analysis data stays within our secure environment and approved service providers only.
Your Rights and Control
You have significant control over your personal information. As our user, you can exercise these rights at any time by contacting us or using your account settings.
Access and Download: Request a complete copy of all personal data we hold about you, delivered within 30 days in a portable format.
- Correction: Update or fix any incorrect information in your account profile or analysis preferences
- Deletion: Request complete removal of your account and associated data - we'll delete everything within 60 days
- Processing restriction: Temporarily pause how we use your data while resolving any concerns you have
- Portability: Export your portfolio data and analysis history to use with other services
- Marketing opt-out: Stop receiving promotional emails while keeping important account notifications
To exercise these rights, email us at support@evolvra-advanta.com with your request. We'll verify your identity and respond within 10 business days. There's no fee for most requests, though we may charge for excessive or repetitive requests.
Data Security and Protection
Protecting your financial information is our highest priority. We use enterprise-grade security measures and follow Korean data protection standards to keep your data safe.
- AES-256 encryption for all data stored on our servers and TLS 1.3 for data transmission
- Multi-factor authentication required for all employee access to user data systems
- Regular security audits by independent firms and penetration testing every six months
- Automated backup systems with 99.9% uptime guarantee and disaster recovery procedures
- Strict employee training on data handling and signed confidentiality agreements
Our servers are located in certified Korean data centers that meet international security standards. We log all access to your data and monitor for unauthorized activity 24/7.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. Here's our retention schedule:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Until account deletion + 7 years | Korean financial record requirements |
| Portfolio analysis data | 3 years after last access | Service provision and compliance |
| Usage and activity logs | 2 years | Security monitoring and improvements |
| Customer support records | 5 years | Service quality and dispute resolution |
| Marketing preferences | Until you opt out + 30 days | Compliance with opt-out requests |
International Data Transfers
While our primary data processing occurs in South Korea, some limited data may be transferred internationally for specific purposes. We ensure appropriate protections for any international transfers.
When we use international service providers for backup storage or specialized analysis tools, we implement standard contractual clauses and ensure they meet Korean data protection standards. You always have the right to object to international transfers of your personal data.
Cookies and Tracking
Our website uses cookies to improve your experience and provide personalized financial analysis. You can control cookie preferences through your browser settings.
- Essential cookies for login, security, and basic platform functionality - these cannot be disabled
- Performance cookies to understand which analysis tools are most valuable to users
- Preference cookies to remember your dashboard layout and notification settings
We don't use advertising cookies or share cookie data with social media platforms. All analytics data is anonymized and used only for improving our services.
Changes to This Policy
We review and update this privacy policy annually or when we make significant changes to our services. We'll notify you about important changes through email and a prominent notice on our platform.
Minor updates like clarifications or address changes will be posted here with a new effective date. Major changes affecting how we collect or use your data will require 30 days' advance notice.
By continuing to use our services after policy changes take effect, you accept the updated terms. If you disagree with changes, you can close your account and request data deletion.